Postcardly wants to make connecting with family and friends quick and easy. To do so we collect personal information from our customers.
- Your email address(es): a postcard is created from the email you send us. We need to know which email address(es) you use.
- The names and mailing addresses of the family and friends you want to send postcards to.
- The subject line, body text and attached image(s) from your email get made into a postcard. This information goes to our printer to produce the postcards.
- Your name, mailing address, credit card information so we can charge your credit card. We don't store your credit card number on our servers; it's held by Authorize.net, a leading provider of payment gateway services wholly owned by Visa.
- Your phone number is a nice addition to a postcard so the recipient can call you to thank you. On the My Account page there's a customer setting for displaying or not displaying your phone number on the postcard.
We spot-check some of the postcards. There's no need to hold on to them so we'll be deleting them at least once a month from our servers and our printer's servers.
We won't give, share or trade your email or mailing addresses with other companies. We may email you rarely with updates about Postcardly.
Effective March 1, 2011
Personal Information Collected
When you sign up, we collected your primary email address, an associated password, your name, mailing address, phone number, credit card number, credit card expiration date, and the 3-digit security code on the back of the credit card. We also sort the names and mailing addresses of your recipients and email addresses of any approved senders. You'll email us the subject line, email body text and image(s) you want on postcards. We'll store a record of transactions between you and Postcardly, your payment history, and customer support correspondence.
Use of Personal Information
Postcardly uses your primary email address and password to keep your personal information private. We use your name and mailing address along with your credit card information to charge you for the use of Postcardly. We don't store your credit card information. That information is passed directly to Authorize.net (a leading provider of payment gateway services wholly owned by Visa) who retains it. Each month we tell Authorize.net to charge you for your postcard plan and any accrued overage charges.
You control via customer settings if your phone number is printed on the postcard. We think that's a nice way to get a quick call thanking you for sending a postcard. We may use the phone number to call you if there's a problem with your account. We won't give, sell, rent, loan, swap, or toss your phone number at anyone else.
The approved sender email addresses and names and mailing addresses are used for sending postcards to your family and friends along with the email's subject line, message text and attached image(s). The name, mailing address, subject line, message and image(s) are sent to our printer. We and the printer will spot check a few postcards, but are not screening them. We and the printer will delete this information at least once a month because we don't want to know what you're sending. You retain ownership of the text and images. We won't do anything with the text and images other than send postcards without your express permission.
We track your postcard transactions to improve our service. We retain the monthly and overage charges without knowing your credit card number. This information in aggregate may be shared with business partners and the press.
Anyone who contacts us for customer support or other reasons should know we'll retain that correspondence. This information won't be sold or shared to anyone outside Postcardly.
- Remind us who you are and to access your account information;
- Track and target the interests of our users to enhance the experience on our Website; and
- Estimate our audience size and measure certain traffic patterns.
Every computer connected to the Internet is given an IP address. We use IP addresses to analyze trends, administer the Website, track users' movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information, and our web servers do not record the e-mail addresses of our visitors.
Law Enforcement Data Sharing
In response to warrants, subpoenas, or other valid legal process, Postcardly will have to share your personal information with the government organizations requesting the information.
Correction/Updating Personal Information
You may edit your personal information on the account page. You may also email us at email@example.com.
Opting Out of Correspondence
If you'd like not to receive any correspondence from Postcardly, please email us at firstname.lastname@example.org.
Children'e Online Privacy Protection Act
This website's content is intended for adults and we will not knowingly collect personal information from children under 13 years of age. If you are a parent or legal guardian of a child under age 13 who you believe has submitted personal information to this site, please contact us immediately at email@example.com.
"I used Postcardly to send a postcard to my husband in Afghanistan, and even though I email him pics all the time, postcards are tangible. And a big hit at 'mail call,' to show off the babies and all that. And it was so easy, click click, done!"
"I sent my dad a Postcardly from Kauai, and he said, 'How do you do this magic?'"
"My son sent a postcardly from the Brandenburg Gate in Berlin—so great to have a real photo on real paper with a message. It went right up on my bulletin board at work to be shared with all. So much more meaningful than a purchased postcard! And, quick. He was still in Berlin when his postcardly arrived. Then another arrived from someplace called Curry 36."
"Postcardly has been the greatest thing since sliced bread. My grandmas who don't have Internet rave every month to get a postcard from my 9-month-old son with a new photo."
"Thank you postcardly for making my life easier. I love to send postcards to my family and friends of my so cute baby girl. I have lots of people in the family that need help even opening an attachment, but now I just send a quick email to Postcardly and days later they have a real postcard with Jessica's wonderful face."